In that case, you should send it to a local data recovery service or replace it with a new one. However, if the solutions above don't fix the WD My Passport unreadable issue for you, or your WD My Passport even won't show up on Mac, it's probably the drive has been physically damaged. It is recognized as a Device, but when I go to File Explorer, I can't see the drive. I just built a new PC and my WD 1TB Passport external hard drive shows up fine on my Mac laptop but won't appear on Windows 8.1. Then, how to erase WD My Passport external hard drive easily? How to erase WD My Passport external hard drive in Windows easily? HI all, Ive had a My passport (Windows) for some time, I recently bought a MAC now I need a Passport thats compatitible and it will cost the same to backup and reformat my current one as buying a new one. Apart from WD Passport, you can also format WD Elements for Mac. Erase data and format the drive in order to use it on other devices like a Mac.
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